About Us

ECHO UHN

Extension of Community Healthcare Outcomes (ECHO)

A supportive, virtual learning community for primary care providers (PCPs) to enhance their skills and confidence by sharing of best practices and practical advice for real patient cases.

Mission

To build capacity through a virtual community of practice for health care providers in Ontario that will increase access to specialist healthcare, improve patient outcomes, and create health equity.

ECHO UHN

University Health Network

is a network of hospitals and academic centres in Toronto, Ontario. It includes: Princess Margaret Cancer Centre, Toronto General Hospital, Toronto Western Hospital, Toronto Rehabilitation Institutes and Michener Institute. UHN is one of the largest healthcare and medical research organizations in Canada. The scope of research and complexity of cases has made it an international source for discovery, education and patient care. ECHO at UHN is fully funded by the Ministry of Health (Ontario).

The Process

How ECHO Works

ECHO links an expert interprofessional “hub” teams with primary care providers via weekly videoconferencing sessions.

  • Before the session:

    • Receive an e-agenda prior to each session with videoconference link and session resources.
    • Verify you have access to appropriate equipment to participate (stable internet connection, computer, webcam & microphone or smart phone).
  • During the session:

    • A short didactic presented by a content expert.
    • Patient case presentation & discussion (all cases are anonymized).
  • After the session:

    • Complete a weekly feedback survey to improve future experiences.
    • Modify patient care based on clinical pearls from the sessions.
    • Receive CPD certificate at the end of each cycle.

ECHO

Learning with ECHO

  • Best practice and evidence based guidelines are discussed by content experts.
  • Participants gain practical and relevant advice to best care for their patients by collaborating with the inter-professional team and other participants.
  • Interactive learning has proven to help learners retain information and develop their high level skills, such as critical thinking.

ECHO Impact

There are more than 330 ECHO hubs in 37 countries, including USA, UK and Australia.
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CPD hours
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Healthcare Provider Participants
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Patient cases discussed

Resources

Research Articles

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Babineau, J., et al. (2018). “The Embedded Librarian in a Telehealth Continuing Medical Education Program.” J Hosp Librarianship 18(1): 1-14.
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Carlin, L., et al. (2018). “Project ECHO Telementoring Intervention for Managing Chronic Pain in Primary Care: Insights from a Qualitative Study.” Pain Med 19(6): 1140-1146.
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Diaz, S., et al. (2020) "Changes in Opioid Prescribing Behaviors among Family Physicians Who Participated in a Weekly Tele-Mentoring Program." J Clin Med 9(1): 14
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Dubin, R. E., et al. (2015) "ECHO Ontario Chronic Pain & Opioid Stewardship: Providing Access and Building Capacity for Primary Care Providers in Underserviced, Rural, and Remote Communities." Stud Health Technol Inform 209: 15-22.
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Furlan, A. D., et al. (2019) "Project ECHO: Building capacity to manage complex conditions in rural, remote and underserved areas." Can J Rural Med 24(4): 115-120.
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Furlan, A. D., et al. (2019) Evaluation of an innovative tele-education intervention in chronic pain mgmt for primary care clinicians practicing in underserved areas J Telemed Telecare 25(8): 484-492.
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Furlan, A.D, et al (2025) Ten Years of ECHO Chronic Pain and Opioid Stewardship in Ontario: Impact and Future Directions Healthcare 2025, 13(24)
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Hassan, S., et al. (2020) "Promoting an interprofessional approach to chronic pain management in primary care using Project ECHO." J Interprof Care: 1-4.
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Zhao, J., et al. (2020) "Health care providers’ experiences and perceptions participating in a chronic pain telementoring education program: A qualitative study." Can J Pain 4(1): 111-121
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