Session etiquette

What is the ECHO Online Etiquette?

Project ECHO is built on the belief that learning happens best when people come together to share knowledge, experiences, and perspectives. Our virtual sessions create a community of practice where participants can connect, learn from one another, and work collectively to improve care and outcomes.

To help foster a welcoming, inclusive, and engaging environment, we ask all participants to follow a few simple etiquette guidelines. These practices support respectful communication, minimize distractions, and ensure everyone has the opportunity to contribute and benefit from the discussion.

Thank you for helping us create a positive learning experience and for being an active member of the ECHO community. Together, we can build meaningful connections, exchange valuable insights, and learn from one another regardless of geography or discipline.

Before the Session

• Join the meeting a few minutes early to test your audio, video, and internet connection.
• Ensure your display name includes your first and last name and professional designation. 
• Participate from a quiet location whenever possible to reduce background noise and distractions

During the Session

• Keep your camera on when possible to foster connection and engagement among participants and build the ECHO community.
• Mute your microphone when not speaking.
• Use the Raise Hand feature or indicate your intention to speak in the chat.
• Be mindful of airtime and allow others an opportunity to contribute.
• Use respectful and non judgmental language in all verbal and written communications. This is a safe learning environment. 
• Feel free to eat your lunch!
• Use the chat function for questions, comments, and resource sharing.

Confidentiality

• Respect the privacy of presenters, participants, and any case information shared during the session.
• Do not record, photograph, or distribute session content without permission.

Our Shared Commitment

As members of the ECHO community, we are committed to creating an environment where everyone feels welcomed, heard, and respected. By following these guidelines, we strengthen our community of practice and help ensure meaningful learning for all participants.